Exchanges
Most of the Wedding & engagement rings are made to order and ship in 2 to 4 Business days.
Ring Size Exchanges:
Unlike other stores, we dont charge restocking fee , we also allow ring size change. Ring size can be exchange within 14 days of receipt.
Sale or marked down items can't be returned. However size can be exchanged if not engrave, or Store credit may be given.
Please send us ring with prepaid return label and let us know the size you want to exchange, to address:
Tungsten Ring Direct
PO Box 143, Beaudesert QLD - 4285
If you are not sure of size, click these links
Ring Sizer : https://www.tungstenringsdirect.com.au/products/ring-sizer
Ring Size in CM : https://www.tungstenringsdirect.com.au/pages/ring-size-in-cm
Shop by size : https://www.tungstenringsdirect.com.au/pages/shop-rings-by-size
Note:
Please note Engraved rings can't be exchanged . Please don't get engraved if you are not sure of size.
Personalised rings /Made to order /Marked down or sale items are not Refundable . However we allow change in size within 14 days, or Store credit.